FAQs
More FAQs- Who is responsible for paying for the service?
- What are some safety concerns for mould in my home?
- What would be considered non-insured work?
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
There are often health risks associated with finding mould in your home, including allergy-like respiratory symptoms, skin irritation, cold and flu symptoms, headaches, nausea and mould-induced asthma. It’s important to know the causes of the mould growth before it occurs, so you can work to avoid damage to both your health and your home.
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.